Pricing · public, no demo
Priced by articles, not seats.
Plans
Translations don’t count as extra articles. Buy monthly or annual in the app, cancel any time, no demo.
Starter
For one small help center.
$29/mo
- Up to 300 articles
- Private read-only scan, weekly
- Weekly health email
- Find & replace with snapshot and undo
14-day money-back · cancel any time · invoice included
Team
For multilingual support teams.
$59/mo
- Up to 2,000 articles
- Everything in Starter
- Translation sync, 150k words/mo
- Glossary for every language
14-day money-back · cancel any time · invoice included
Pro
For large or multi-brand help centers.
$119/mo
- Up to 10,000 articles
- Everything in Team
- Translation sync, 500k words/mo
- Daily scan
14-day money-back · cancel any time · invoice included
Free audit · $0
The top 20 issues from your public help center, as a report you can forward. No signup, no API key.
Comparable tools run $129–$249/mo or want a demo first. TidyKB starts at $29 and you never talk to anyone. Prices in USD and exclude sales tax/VAT where applicable. Payments are processed by Creem, our Merchant of Record. Terms · Refund Policy
Compare plans
What each plan includes
| Feature | Starter$29/mo | Team$59/mo | Pro$119/mo |
|---|---|---|---|
| Scanning | |||
| Articles | 300 | 2,000 | 10,000 |
| Private read-only scan | Weekly | Weekly | Daily |
| Freshdesk accounts | 1 | 1 | 3 |
| Fixing | |||
| Find & replace with preview | Yes | Yes | Yes |
| Snapshot and one-click undo | Yes | Yes | Yes |
| Translation | |||
| Translation sync (words/mo) | No | 150k | 500k |
| Glossary | No | Yes | Yes |
| Reporting and billing | |||
| Weekly health email | Yes | Yes | Yes |
| Annual billing, 2 months free | Yes | Yes | Yes |
TidyKB plans compared
Team$59/mo
Scanning
- Articles
- 2,000
- Private read-only scan
- Weekly
- Freshdesk accounts
- 1
Fixing
- Find & replace with preview
- Yes
- Snapshot and one-click undo
- Yes
Translation
- Translation sync (words/mo)
- 150k
- Glossary
- Yes
Reporting and billing
- Weekly health email
- Yes
- Annual billing, 2 months free
- Yes
Starter$29/mo
Scanning
- Articles
- 300
- Private read-only scan
- Weekly
- Freshdesk accounts
- 1
Fixing
- Find & replace with preview
- Yes
- Snapshot and one-click undo
- Yes
Translation
- Translation sync (words/mo)
- No
- Glossary
- No
Reporting and billing
- Weekly health email
- Yes
- Annual billing, 2 months free
- Yes
Pro$119/mo
Scanning
- Articles
- 10,000
- Private read-only scan
- Daily
- Freshdesk accounts
- 3
Fixing
- Find & replace with preview
- Yes
- Snapshot and one-click undo
- Yes
Translation
- Translation sync (words/mo)
- 500k
- Glossary
- Yes
Reporting and billing
- Weekly health email
- Yes
- Annual billing, 2 months free
- Yes
- Cancel any timeMonthly plans, no minimum term. Creem sends the invoice.
- 14-day money-backOn your first payment, as in the refund policy.
- Your key is deleted on disconnectAnd scans only read until you confirm a change.
Pricing questions
I’m not giving an admin API key to a tiny vendor.
You don’t have to. The free audit needs no key at all. For the private scan, create a dedicated agent with a role limited to the knowledge base, so its key can’t reach tickets or settings. Scans are read-only; keys are encrypted at rest and deleted when you disconnect. The API key guide shows every step.
Do you read our tickets?
No. TidyKB only calls the knowledge base (Solutions) endpoints of the Freshdesk API. It never reads tickets, contacts or conversations.
Could it break our help center?
Scans only read. Changes happen only after you confirm a diff preview. Freshdesk’s API has no versions or bulk update, so TidyKB re-reads and compares every article immediately before it writes, snapshots what Freshdesk returned afterwards, stops after three errors and undoes a whole batch in one click.
Won’t Freshdesk do this soon?
Maybe some of it. Today Freshdesk has no broken-link check, no find & replace for article text and no built-in translation of knowledge base articles. TidyKB is month-to-month, so you are never locked in.
We only need one cleanup.
Start with the free audit and a month of Starter. Most help centers change every week, and the weekly report and translation sync keep them clean after the first pass. Cancel any time.
Can’t I do this with ChatGPT or a spreadsheet?
Once, yes. TidyKB is the weekly routine: a scan on schedule, a diff and undo for every change, and a report your manager can read.
Which Freshdesk plans work?
Any Freshdesk plan with a knowledge base and API access. Multilingual knowledge base, which translation sync needs, is a Freshdesk Pro and Enterprise feature.
What counts as an article?
Each solution article counts once, published or draft. Its translations don’t count as extra articles.
What happens if I go over my limit?
Nothing is charged automatically. The scan covers articles up to your plan’s limit and tells you how many it skipped, so you can upgrade or narrow the scan to some categories.
Is there a one-off cleanup option?
Not as a separate product. Plans are monthly with no minimum term: run the cleanup in your first month and cancel if that’s all you need.
Who handles payment?
Creem is our merchant of record: you pay on Creem’s checkout page by card, or by invoice where Creem offers it, and Creem handles sales tax and VAT. Cancel any time from the billing page. No demo or sales call needed.
See your help center’s score.
Paste your help-center URL and read the report in a few minutes. No signup needed.